Walk-in Clinic Reviews | AFC Urgent Care | Sevierville, TN
AFC Urgent Care Provides 5 Star Doctor and Medical Service Ratings in Sevierville
“Great Staff! Clean and inviting place of comfort while We waited! There was a reasonable wait time, especially considering the fact that many school Children were waiting in regards to possible flu or strep Throat symptoms. My Family enjoyed Our 1st visit and would definitely return in the future if need be!!! Thank You So Much!!!” Elisha J.
“I really enjoyed the cleanliness of the office, also the wait time was amazing! I didn’t have to wait long I was in and out and on with my day. The doctors there were great! I really like the woman doc I seen but the other male doc I seen as well was just as nice and wanted the best for his patient.” Whitney H.
“Excellent service and very friendly, effective, and efficient! Would highly recommend it stop by again if we needed to.” Laura D.
“I have never been to a place like this, I usually just go to my normal doctor. I came in because my daughter had severe ear pain and her doctor didn’t have an opening. From the moment we walked in the people were kind and very friendly. Every single person we had contact with was absolutely wonderful. I cannot stress how pleasant they made this experience. I will always go to this clinic now. Thank you so much for all you do.” Amy Y.
“I was on vacation with my in-laws and 13 of my husband’s relatives I had never met. We were all staying in a rental cabin together. I had a horrible ear infection and was in a lot of pain. I was absolutely miserable. Your office staff, nurse, and doctor were some of the nicest people I’ve met while on vacation. The medicine was sent to the CVS across the street lightning fast and within 2 days I was good as new. I wish you had an office where I live. Thank you!” Samantha W.
“The PA I was seen by was excellent, very thorough and took time to explain everything. She seemed extremely interested and wanted to help me resolve my issue. I felt very confident that she would do everything possible to help me. I really appreciated her concern and resolve. Very high marks for this young lady!” Michele S.
“We were on vacation and in was nervous about having to take my sick toddler to a provider I was not familiar with but I am so glad I chose AFC. The staff was wonderful, especially the FNP. She was great with my nervous 2 year old and made him feel comfortable. I am very appreciative of the extra time that she took to show everything before she did it to ease my son’s mind! She even took time to talk to him about his favorite show so he absolutely loved her!” Jessalyn P.
“I love this location, they always take the best of care of me and put me at ease.” Harold K.
“We called ahead and didn’t wait long to be taken in, even though there was an emergency that came in. The staff was so friendly and professional. They put me at ease right away. The nurse that cleaned my wound and gave me the shots was amazing and gentle. I barely felt it. It was a terrific experience considering we were far from home and I was hurt. I would definitely use that AFC again if needed and recommend it to all my friends who go up there.” Sandy H.
“This is a nice place. Everyone was friendly and wanting to help. The place was neat and clean. The doctor was friendly and experienced. Two Thumbs Up!” David G.
“Thank you all for your help in a busy clinic. I appreciate each and every one of you! Great service! I recommend your clinic to anyone! I’m a RN and I was impressed!” Patricia C.
“It is difficult to spend vacation time getting medical care. If it happens again, I hope that I find an urgent care center as great as this one.” Arleen C.
“I really liked that the Doctor took the time to ask me if I had any questions, even though it was my grandson I took in.” Eva H.
“Entire staff was very friendly, knowledgeable, and efficient.” John W.
“Had to take my daughter in while on vacation. Front desk staff was very knowledgeable and kind. Doctor and nurse/assistant were both very helpful and put us at ease. Left feeling confident that what the doctor had diagnosed was correct and treatment was proper.” Melinda H.
“The waiting room was very clean and neat. The staff was very friendly and professional. Would recommend to friends and family. Did not have to wait very long before being taken back to a room. Would go back again if I had a problem.” Patricia R.
“My family and I were on vacation when we visited AFC for our 17 month old to be seen , from the time we walked in the door , we were instantly greeted with kindness, the medical assistant both of them were excellent , we absolutely couldn’t ask for better service, Mrs. Tammy the NP was precious , she took her time with our son and answered all of questions . Thank you to all the staff that ensured we had a pleasant visit !” Laura B.
“Tammy ARNP was awesome , she listened to my concerns and treated appropriately. I would recommend this location to everyone.” Mary E.
“If I have to go to go to an emergency clinic this will be the one. My regular doctor knew what was wrong but wouldn’t do anything about it.” Tammie O.
“We were from out of town and came across this facility. I’m glad we went, we couldn’t have asked for a better experience despite the circumstances of both my husband and I being sick. The staff was so friendly and down to earth and we were in and out in no time. Best urgent care hands down!” Rachael B.
“This is not the first time that someone in my family has visited this clinic. Just as each time before, we were treated with very kind people, from the front desk to the NP on duty. We were taken care of in a timely manner and received excellent care. I would recommend your clinic to anyone looking for Urgent Care.” Melinda M.
“Very courteous staff and the follow up phone calls over the next few days to check on me were very much appreciated.” Mark H.
“Eric Satterfield was very courteous and made me feel like a patient instead of a chart number. He was a great listener and very knowledgeable. My husband and I were very impressed and would recommend him to our friends and family. The office staff was very nice and helpful. Thank you very much for your kindness.” Lena L.
“My son cut his foot while we were on vacation. I was so thankful for your urgent care location. The staff is amazing!! They took care of us like family. Thank you!!!” Amanda W.
“Awesome experience even though I felt so bad!!! 5 out of 5 stars!” Carlotta S.
“Your office is so wonderful!! Everyone is so kind and friendly and helpful!” Kelly G.
“Great experience!! Made taking my son to the urgent easy.” Jessica P.
“I had a wonderful experience and would most certainly return again.” Shirley V
“The staff was all so great… very friendly!” Olivia B.
“Mrs. Tammy Mutter was fantastic!! She was sweet, precise, and very knowledgeable!!” Elizabeth M.
“I am thankful for the time I spent with you. I am very pleased with the results and care I received. Thank you again.” William W.
“I am visiting from Florida & needed antibiotics for a severe sinus infection. The front desk staff were very friendly & quickly obtained my insurance information. The nurse who took my vitals was warm & caring. The doctor quickly diagnosed my condition & gave me everything I need to get better. He was friendly & thorough. I was able to get seen quickly & efficiently. I would absolutely recommend this clinic to locals & visitors to the area who need assistance” Delphine H.
“Everyone was friendly and helpful. I would recommend the facility! Very quick, yet through!” Ashley C.
“The whole staff was extremely pleasant and very caring They are always great.” Jacqueline B.
“Staff is very polite and willing to help would come back anytime.” Matt J.
“The team at the Urgent care center were above what was expected. The skills of the Medical Assistant was impressive. The doctor was very personable and took good care of both me and my husband. Thank you all for your kindness and professionalism.” Sandra D.
“I was visiting in the area and was very pleased to find your facility and the with the care I received. My sincere thanks to all of you!” Pamela D.
“It was a wonderful experience. I could not have asked for better care. And, as a retired RN I know exactly what to look for and expect. Exceeded my expectations!” Susan C.
“Everybody was very nice and professional. Facility is very clean and inviting.” Eric W.
“I was from out of town on a family vacation and they treated me just like I was a regular patient. The wait time was very quick. I would recommend them to anyone that ask.” Tina C.
“We come here for every urgent need we have and the care is always excellent.” Christian B.
“I was vacationing from IL when I got sick. This office was the best care I have ever received. The staff was so amazing and friendly and Dr. S was engaging and fun to talk to. I felt very comfortable and the staff made sure of getting me better quick!” Courtney J.
“Staff and facility was above and beyond expectations, even on my Sunday visit. Wouldn’t change a thing.” Carlene W.
“When my husband and I visited the office the staff was very warm and welcoming, the waiting room and exam room were very clean and neat. We were treated great and the doctor was very friendly as well. He talked to us and made us feel comfortable. He spent enough time to ask questions and also any of ours. The whole experience was exceptional. I would definitely recommend them. In fact I told my son about it when I talked to him and told him he should try them. I have no suggestions how to improve our experience because I could not think of anything that needed changing. I will be going back next time one of us needs to see a doctor. They were wonderful!” Pat D.
“The people there were awesome. Very friendly and comforting.” Jeff H.
“I’m from Oklahoma we were on vacation and I was getting sick the staff and the doctor we awesome! I told all my family and friends if they go there for vacation and start getting sick. This was the place to go. Thank you so much for saving my vacation!!” Audrey M.
“Very friendly people awesome care center.” Tony S
“I was very pleased. If ever I, or my family, am sick when in your area I will certainly return!” Janelle T.
“Very impressed with all of the staff there. They were friendly and respectful.” Elizabeth H.
“Great place and amazing people! Highly recommend!” Keri T.
“Glad this office is nearby my Dr. had no openings and my son needed to be seen they were very friendly and concerned great service thank you.” Donna R.
“This was my second visit to this clinic and I am so impressed. Both visits have been great in all aspects. I have recommended this Clinic to friends & family (I know of at least 1 has been there) and will continue to do so. Thank you for the great care at the Sevierville AFC Clinic!!!!” Janice C.
“This is my first go to place when I am sick. It is always clean. I am greeted warmly by the front office staff. The nurses are kind and listen to all of my complaints. I have seen a couple of different doctors, but each has seemed knowledgeable and concerned for my well-being.” Amy H.
“I was on vacation and ended up at Urgent Care and I was SO pleased with the staff there – they were so nice and helpful and especially the nurses were so sweet and took great care of me. So thankful for people like you that actually care – the urgent cares near my town couldn’t hold a candle to you guys. Wow. Amazing. Thank you!” Jen S.
“This was the best medical facility (appearance, friendliness and quick) that I have ever visited. Great job!!” Suzanne B.
“This is the best urgent care I have ever utilized. The staff is perfect and wonderful – so so kind! I am a nurse and have spent many years as an ED nurse – these are people I would love to work with. I have been here twice, once as a patient and once as a family member. This facility and staff is always consistently friendly, professional, and timely.” Kristin G.
“Very nice and clean facility. Outstanding staff very professional and courteous.” Paul M.
“It was a pleasure to see this clinic. Visited twice and both times he gave me the right prescription and I feel 110% better.” Carlo M.
“This turned out to be a very nice place! Smart doctor, good approach to treatment, just really great! And I am usually very critical of medical care settings- spent thirty years working in healthcare quality assurance. This place earned a good score with me!” Pam D.
“I have visited this facility in the past and would recommend it to anyone needing immediate care. All staff were friendly and cared that my medical issues were taken care of to the best of their abilities.” Patsy D.
“They were very kind and loving with my 2 year old!” Lindsay S.
“I visited the Sevierville site and the staff was very professional and courteous. Everyone including the physician made me feel well cared for and comfortable, as if I was part of the family. Definitely will use and recommend this particular facility in the future. Thank you!” Michelle F.
“Such a friendly place to be sick. Staff and Dr. spot on. Thank you for making me feel some better.” Dianne N.
“The office was fast and efficient. They helped me in, I’d broken my foot and the nurses were very pleasant. The whole experience was quite positive, considering I had a broken foot. Thanks!” Sandy S.
“First time visit. I am a local resident and it is very convenient for things I need by a doctor without having to go to the Emergency room. I do know when that is what is needed.” John H.
“Excellent staff and excellent medical doctor no room for improvement needed.” Bonnie W.
“The staff were very polite and friendly! The fast service rocked! We were visiting from out of town when my 7yo became ill with nausea, vomiting, fever and earache. Tammi was so good to us and saw us in a timely manner. Thank you” Tracie K.
“Both the Dr. and nurse were very friendly and put me right at ease. I had to take both kids to them at the same time so it was very stressful for me, but they were very understanding. We were out of town visiting family and 3 1/2 hours away from our pediatrician. I’m grateful to have found a place to take my family when we visit pigeon forge.” Lisa A.
“The staff was genuinely caring and concerned about my sick son I brought in while we were there on vacation. They were friendly and thorough, and the office was very clean.” Deanna T.
“I work at an urgent care (laboratory) in Virginia. I was extremely impressed with the facility and staff at the Sevierville urgent care and would highly recommend it. Thanks for the outstanding care!” Carol H.
“I have always had a very short wait, and everyone is extremely friendly. I have never had a bad experience at this office. And I Thank You all for that.” Mary L.
“I visited while on vacation. The visit was quick with little wait time and they were able to take my out of state insurance. I was able to get my vacation back on track.” Kimberly A.
“My experience was great! The staff was so patient & understanding with my daughter. Thank you for all you did for her!” Tara S.
“This place is the absolute best and my only recommendation is that it be turned into a pediatric office because the Dr. and nurses were fantastic and this is the ONLY time my child has gone to the doctor and NOT cried. Love this office.” Bridgette C.
“I was in TN with an arthritis flare up. Very upset that my vacation would be ruined! The DR I saw was amazing! Friendly and extremely attentive to my needs. I was feeling better by that evening. He saved my vacation! Very thankful.” Angela H.
“Very prompt, informative, and caring! Did not feel like our time was wasted.” Eleanor J.
“Nurses were genuine in their care and communication. The doctors were efficient and well, doctors. Explained, in and out. accessible facility. satisfied with results and assistance. so far so good.” Cliff M.
“It was great! Much better than waiting in an emergency room.” Beverly C
“You’re doing a great job, keep it up, would come to you before going to regular doctor.” Ron K
“I was so impressed from the moment I walked in the door. They all were friendly and so organized. I was seen quickly and the Doctor was wonderful! Great bedside manner! Thank you.” Patricia B.
“This was my first experience with an Urgent Care facility. I found it to be very friendly and efficient. We were on vacation with our grandchildren and they respected our time and they were very nice.” Shirley M.
“AFC urgent care staff was great – efficient, thorough, competent, and kind. The facility was clean and comfortable. As an out-of-state visitor on vacation in Knoxville, I was especially appreciative of the walk-in services, the expanded hours AFC is open, and the competent medical care I received. Thank you very much.” Rhonda L.
“I had a wonderful experience at your facility…actually the best ever at a physician office. The staff was knowledgeable, thorough, warm, and caring. This was the most efficient and timely visit I’ve had to any doctor’s office. I was in and out very quickly, and received excellent care. I wish every doctor’s office was run this well, and their staff was this awesome!” Tina C.
“Not being there before I was treated nicely with concern for what happened and when got medication to ease the pain.” Debra W.
“Found this place online and had very good reviews so I decided to give them a try. I’m so happy I stopped in for my head and chest cold, I was greeted by a very nice office staff and even nicer nurses and doctors.” Lisa B.
“Most awesome experience at a doctor’s office ever! The staff were all very caring, friendly, and thorough and extremely efficient. Would highly recommend!” Tina C.
“Easiest urgent care experience we have had. All the staff was fantastic!” Anna H.
“The nurse was very friendly, really enjoyed her waiting on us.” Kay C.
“Great location and we really appreciate the time, care, and patience given during our visit! Thank you!” Jennifer D.
“Outstanding service. Quicker than I expected and better than hospital ER.” Ron O.
“Short wait! The doctor was very nice and helpful. She diagnosed my son with a sinus infection and gave him a prescription for an antibiotic so that we could move forward with our vacation.” Jessica Z.
“Found all staff very kind and knowledgeable” Diane P
“Very clean and nice people. The front desk lady went out of her way to help with my insurance issues Much more than expected. I’ve used one other clinic in the area. This was a much better experience. I have already recommended this location to my coworkers and friends.” Terry S.
“We were treated with respect and concern. I would highly recommend AFC to anyone needing urgent care. They were good and their prices were very reasonable. Thank you for a wonderful experience.” Robin M.
“Awesome staff and doc. Was on vacation and fell Ill. Took me right back and everyone was caring, informative and awesome. Thanks so much to everyone involved!!!” Paul K.
“I have been to your office several times for myself and my son. I would highly recommend your office to family and friends. The staff and doctors are very friendly and helpful. They go above and beyond, offering to make you comfortable with water or anything you need. Keep up the great work!” Angela C.
“This is a great office with very friendly staff.” Timothy S.
“The staff at this location is always welcoming and friendly. It is also very well maintained. I don’t know what the hiring process is for this, but you all choose the right nurses and doctors. I will recommend!” Kailee H.
“From the first person I saw at check in to the nursing staff and physician, I was treated respectfully and with courtesy. They took very good care of my 2 year old son and treated him extra special and made him smile even though he wasn’t feeling very well. Thank you for everything.” Cindy F.
“I was amazed at how quickly I was seen. Very friendly professionals.” Marianne L.
“The staff was very friendly and very understanding. I would recommend them to everyone. Awesome job!!!!” Susan L.
“Went for pre-employment physical and drug screen. Everyone was GREAT!! Pleasant, helpful, knowledgeable. It was a great experience:)” Susan M.
“We were from out of town and have vacation rental near Gatlinburg where this office’s cards are now available to our guests if needed. Good job!” Dennis L.
“The staff was very friendly and I was very pleased with the service. We were on vacation and out of state. It was wonderful to be treated so warmly during a not so pleasant experience (i.e. 3 kids with the flu on vaca.) Thank you for taking such good care of us.” Mary G.
“I was very impressed with the staff and Doctor. I have been in search of a new primary care doctor, this is how I ended up in the location in Sevierville.” Pamela R.
“I have been very pleased with both visits here! Awesome experience! I recommend it to others when the opportunity opens.” Melinda M.
“No complaints. I arrived with my daughter around 7:00. We were from out of town. They got us registered & taken back in no time. Nurse was very friendly, Dr. was friendly. We were out in no time. Very nice facility. Emily B.
“I was from out of town and this was the best urgent care I have been to ever so nice doctor and nurse was the best.” Rose B.
“Everyone from the front staff to the doctor was very kind. I felt miserable and was in and out in no time at all.” Chris W.
“We were visiting for Easter weekend and my daughter had a sinus infection so we went to AFC Urgent Care on Good Friday. They were awesome! Dr. Yount was wonderful! We were in and out quickly. I work in a hospital in Memphis and I was extremely impressed with AFC and the customer service. Thank you so much!!!!!” Donna H.
“The staff and Doctor were very friendly. I would highly recommend this office. Also the fact that their office hours are convenient means a lot.” Gail A.
“This will be my go to place for medical care in Sevierville and I will recommend it to others.” Michele M.
“I always have had a good experience here and was treated with respect.” Bernice G.
“This was my second time going to this urgent care. My husband and I both enjoyed the doctors and staff. Very helpful and the facility is very nice. This will be my first choice of urgent care in the future.” Lisa B.
“The staff was so compassionate and accommodating. We stopped here while on vacation because my son came down with the flu and strep throat. They tested him immediately and Dr came in to go over treatments and the whole process took about 40 min from registering to check out. Very pleased, I wish there were some around us in Michigan.” Dana S.
“My normal Dr is closed on Fridays so I decided to try AFC and was glad I did. There was no wait time at all! The Doctor was professional and made sure I understood my diagnosis and treatment. I think it was the fastest I’d ever been seen.” Marian H.
“We had the flu. Everyone was professional and gave us fast and thorough care. Also very nice.” Rita Z.
“Thank you so much for being friendly, caring, and professional all at the same time. I very happy about not having to wait long at all before the nurse and doctor took care of me.” Katherine B.
“I love the doctors here and I can be in and out in an hour.” Katie L.
“Went in for a cold, because of the proximity to my work. I was very impressed and will use this facility again.” Mark F.
“Thank you so much for everything. When you are out on vacation no one wants to be sick and y’all fixed my daughter up and she enjoyed the rest of our trip. Need a few of these in Warner Robins, GA! Thanks Agian!” Suzanne C.
“Oh my goodness, I LOVED my visit to AFC in Sevierville! I am a hospital nurse, and I am accustomed to patients complaining about their long wait and their treatment in our ER. I knew I didn’t want to come to my workplace, so I chose AFC when I felt myself coming down with the flu. It could not have been a better experience. The Nurse was personable and pleasant as he took my vitals. Dr. Yount was so nice, and put me completely at ease. My prescriptions and work note were ready immediately, and I was back on my way home in less than an hour. I was so impressed, and I tell everyone who will listen that they need to go there before coming and spending an entire day in our ER! My husband and I will definitely make AFC our first choice in care from now on. ” Christine W.
“I have been to this facility twice and could not ask for a more proffesional and courteous medical facility. I received follow up calls following both of my visits. Plan to use this facility anytime the need for medical aid arises in the future. Thanks for your services.” Carlene W.
“My first time there–was very impressed with everything.” Howard P.
“I loved that the nurse called and checked on me a couple of days after my appointment, and let me know that I could schedule a recheck if I needed to. I will definitely use this clinic again!” April J.
“I was in town for a funeral and Googled an emergency clinic. I was pleasantly surprised at how friendly and nice everyone was. No wait and great service. I will definitely recommend this location.” Donna R.
“I have been there for myself as well as taken my children there. I am so very satisfied with each visit that I highly recommend your office to anyone in need.” Robin A.
“I appreciate the fact that I did not feel rushed. Each and every one of the staff treated me as a person and not just a number. As miserable as I felt, they all made me feel better.” Cindy W.
“Was friendly, prompt, couldn’t ask for more, would use again.” Christopher C.
“Excellent experience and will be returning to this location if needed… the place was clean, tidy, and very welcoming when entering the lobby. Dr. Anthony was excellent as well as the nurses and front office area. I’m glad we have a new place in town. Thank you also for calling and checking on me a few days after my visit. ” Tony N.
“The receptionist was sweet, the nurse that took vitals was super comforting and kind, the doctor was a little quiet (my ears were stuffed up too) but seemed very attentive to what I said and she made sure everything she told me was typed out so I didn’t miss anything we talked about. That was the overall nicest doctor visit I have ever experienced myself. I give them a huge A+ and thank them very much for the kind hearts! I will most certainly recommend people here and come back if and when I need to. Thank you guys so much!! And God bless you all!” Haily B.
“This was by far the best experience that I have ever had at an urgent care. We were there twice in one week with the flu and each time, there was very little wait and the nurses and dr. were amazing. You could tell that they really care about their patients. I would highly recommend this urgent care!” Chelsea W.
“My husband was treated right away and once inside, the diagnosis was quick with no added wait time for the doctor to show. The facility was kept well.” Lillian C.
“Everyone was so wonderful there. My 7 year old was scared to see a “big people” doctor as she has only been to her pediatrics office, Dr. Yount was so great with her. Had her laughing and smiling in no time. Both she and I have had great experiences at this office!” Holly C.
“I thought my visit was very pleasant, the staff was very helpful and concerned to get me feeling back to normal. I would recommend and return if I ever need your services again. I wish I could use them instead of my GP.” Doug H.
“The nurse and the Doctor that I saw were great. Very professional, courteous, and very timely. They came in and diagnosed me and had my prescriptions ready and I was out the door in 25 minuets. Had a very positive experience and I will be going back.” Mark H.
“I was on vacation in the area and picked this center from the internet. I was extremely pleased with all aspects of my visit… short wait time, excellent and caring staff, friendly staff and facility cleanliness.” Linda T.
“This was the easiest dr visit I’ve ever had. And with a 7 month old baby, I really need visits like this one! ” Kiara L.
“All the staff members were nice and the place was clean. I was in and out in 30 minutes–unheard of!” Karen S.
“The staff is always super friendly and they’re great with my 1.5 year old son.” Megan R.
“Your staff was amazing from Ricky at the front desk, nurse Alexis, and Dr. Yount! I could not have asked for better service or care. We had to return shortly after leaving because I spoke with my Orthopedist from home and he requested a splint instead of a boot and I felt the staff went out of their way to accommodate all our needs and make my baby as comfortable as possible!” Kim N.
“Today was a very good experience at AFC URGENT CARE! From the moment we walked in the door until the moment we walked out the door every aspect of the visit was exceptional! The doctor walked in the room after a quick test sat down and explained the situation thoroughly. The price charged was very fair for an immediate walk in care facility. Thank You again!” Randy H.
“The facility is always clean, the staff is always friendly. I take all of my children to this Urgent Care, as well as myself and husband. There is no better clinic around. I recommend this clinic to everyone I pass by that mentions needing to see a doctor. The location is convenient and right across the street from Starbucks so you can get a well deserved coffee on your way home to get your prescriptions. They get you in and out in a reasonable amount of time. ” Brittany A.
“I was so thankful that all the staff was very helpful. They worked hard and fast to help me with my injured finger. The doctor was caring and helped the numbing process go with ease. I would highly recommend this office.” Jessica O.
“I worked in a Walk in/Urgent Care Center for about 10 years and this is the first one I have visited that ran efficiently. The televisions in the rooms is definitely a great thing. Everyone there was wonderful… I will definitely be back if ever needed!” Alisyn A.
“I had a wonderful experience at my visit to this location. I have no complaints at all. If I ever need an urgent care facility again, I will definitely be using this one. The staff was excellent and very friendly.” Pamela J.
“All personnel I encountered were friendly, helpful and cheerful! I was most pleased with my visit to your Sevierville facility.” N.B.
“I was impressed that the office called the next day to check on my son and see if we needed anything. Great experience!” Angela C.
“I brought my 2 year old daughter in. The nurses and doctor were so carring and would try to make her laugh and even explained to her what they were doing. I will be coming back.” Mark F.
“Not only were my medical needs met, but I felt like the staff cared about me as a person… not just a patient!” Anita J.
“I was so pleasantly surprised at how welcoming and kind everyone was. I have very little experience with emergency situations, but the ones I’ve had were less than ideal. The wait was less than anticipated, everyone was smiling and friendly which puts you at ease. The doctor was extremely thorough, and there was no rushing or feeling that we were on the clock. Sadly, I don’t live in the area to be able to spread the word, but I did tell the hotel manager as soon as I got back that she shouldn’t hesitate to send guests there.” Holly S.
“Amy , Katie and Dr. Horton were just a delight. Super helpful in explaining self-treatment for my daughter and son. I am grateful for the follow up call to make sure she was doing better and asked if we had any questions.” Shannon O.
“Dr Anthony had seen me back in December of last year and was so kind then that I’ve told most everyone I know how great my experience was there. Although I was sick I was very glad to see that it was him again that saw me when I was in your Sevierville, TN office. One of the kindest people and wonderful bedside manner for a Dr. You are truly lucky to have him with your company and just as I did back in December I will be letting my friends and family know what a great experience I had. Thank you!” Abby K.
“Everything about my visit was positive. You got it all right. I came in feeling miserable and disheartened after a visit to the UT After Hours clinic in Seymour, where my symptoms were dismissed as allergies. Dr. Yount immediately recognized I had bronchitis, and prescribed several appropriate medications. A couple days later, they called to check up on me. Thank you for getting me back to work and feeling better. I will definitely come back in the future and have already recommended AFC to others.” Julie C.
“We were on vacation and had to see a medical professional and were very satisfied with the treatment.” Donna P.
“I was thoroughly satisfied with the treatment I received both on my initial visit and my follow up visit.” Richard K.
“I highly recommend your office and Dr Yount to my fellow RVers. An RV friend came to your office today upon my recommendation. I was seen very soon after I signed in. Dr Yount and the staff were friendly and knowledgeable and treated me with respect. I will use your urgent care again if I am sick while in your area. ” Mary K.
“It was good for a doctor’s visit. Everyone was very friendly and did a good job. ” David G.
“With being from out of town, everyone was so friendly and very sympathetic to my injury. Everyone was helpful in getting me into the clinic as fast as possible. I had broken my foot and everyone was very professional and tried hard to keep my pain to a minimum. I really appreciate all the help and friendliness that my boyfriend and I experiences in your urgent care.” Staci F.
“The staff was great and the doctor was very sweet and caring. I was impressed by how quick my visit was. I will be back to use this place sometime in the future.” Julia P.
“I am a recent transplant from FL and have not established my medical “team”. This past Thursday I dropped a loaded trash can on my left great toe. It immediately began bleeding from under the nail. My friends drove me to your facility on Windfield Dunn in Sevierville. I was warmly greeted by the receptionist, who took my information and processed my paperwork in a very efficient manner. I was then shown to an examination room by the nurse. Dr. Horton examined my toe and advised that the nail should be removed. The procedure was done in a timely and efficient manner. Dr. Horton gave me post procedure instructions and I hobbled out of the clinic thoroughly satisfied with my experience (except for the pain in my toe). Should the need arise for more fast medical help I would not hesitate to again call on your services. ” Richard K.
“We came in right at closing time on a Sunday with a 9yr old that just broke her arm. The staff was great. The Dr. was great and went above and beyond to help her and explain everything to us. He was very friendly. He helped with the prescription as there was a problem with Walgreen’s due to the tylenol having codeine in it.” Nathan T.
“I recently moved here, and have used AFC every time I haven’t felt well. The wait time is reasonable, and the staff has always been great. They are always very nice and thorough with their explanations. It’s hard to believe an Urgent Care is this good–I really enjoy going to AFC. Thanks!” Betty H.
“I was on vacation and the office staff were all so nice. The doctor and nurse was helpful. I was thankful and able to continue my vacation.” Paula B.
“Very pleased with the entire experience when at the office.” Teresa S.
“I’ve only been once to get my child checked, but all of my questions were answered and he was checked thoroughly. I was pleasantly surprised. I also like how I got a phone call a few days later to check on him and answer any questions and to make sure he was doing better.” Mary D.
“We were very impressed and want to say thank you again to the Dr that day and also to nurse Amy. Really nice people at your facility and the needs of our daughter were met. Thanks again!” Bob C.
“I took my five year old not once, but TWICE last week!! They were amazing! Took very good care of him, and made him feel at ease! I would visit again, and with two kids, I’m sure I will!” S.U.
“I was on vacation and needed an Urgent Care facility and I saw your sign and opted to visit. I have worked in the medical profession for 39 years and was very pleased with the courtesy, professionalism and knowledge of your doctor and staff. Would definitely recommend your facility to anyone.” Lou Ann L.
“I have come to this location about 3 times and have not been disappointed. I have recommended other people to go here also. When my doctor is not available, I go here. The staff is friendly and helpful. The doctor explains everything.” Barbara D.
“I was very happy that there was no wait time and I was in and out very quickly.” Mary L.
“I was dreading a visit to Urgent Care, but I was pleasantly surprised. Everyone was so professional and courteous, and the wait time was very short. I would recommend this facility to anyone who needs it.” Sue H.
“I, unfortunately, had to make two separate visits during a weekend stay in the Smokey mountains. Both visits were quick and the staff was very welcoming even with me showing up 45 minutes before the office closing! Great experience!” Stephanie C.
“Great experience! The staff was excellent and office was so clean and nice!” Cindy C.
“Ronnie greeted me at the desk and quickly gathered the necessary information from me. The physician assistant greeted me and said he was ready to take my vitals but had to wait for the paperwork from Ronnie. Dr. Yount was very pleasant and clearly explained his diagnosis and prescribed medications. He assured me that the pain would stop soon and that the infection would clear up at the end of the medications.” Gwen H.
“Dr. Yount & Amy were very knowledgeable and handled my injury professionally. My follow up visit was fast and encouraging that I was taking care of my wound properly. Facilities were new and very nice. Thanks for saving our vacation!” James W.
“Timely service and the staff was so helpful with excellent level of care!” Misti F.
“I was there on the morning of July 27th. I don’t remember the name of the lady at the front desk. I wish I did. She was very nice. No grumbling or complaining. Very helpful and accommodating.” Corey F.
“I love this location. Courteous, friendly, efficient, knowledgeable. I leave confident my medical needs have been well addressed every time I go. Thank you for providing this location for our convenience.” Craig S.
“Dr. Yount is amazing – very professional and friendly. The staff was very kind, warm and caring. This is a wonderful office!” Lisa S.
“This provider is AWESOME. Remembered me from last time–I wish he could be my PCP!” Mariah T.
“AFC followed up with me to see how I was progressing. After a few phone calls back and forth, they recommended I follow up with my primary care physician since I am diabetic. I went to AFC on Memorial Day & was diagnosed with an upper respiratory infection and a bacterial infection from an insect bite. My primary care doctor was impressed that AFC followed up and were as thorough as they were. Will DEFINITELY go back when necessary and would HIGHLY recommend! Very professional and courteous staff! Better than anywhere else I have been in the area!” Missy N.
“Very friendly and fast! That is so helpful with a toddler and they were very helpful with finding out what was wrong.” Krista B.
“We came in about 40 minutes before closing. My son had a bad stomach ache and his normal pediatrician had already closed for the day. The staff at afc was super friendly even though it was almost closing time. The doctor made sure he figured out what was wrong with my son before we left. I was definitely impressed.” Jen M.
“Ended up here on vacation and was so pleased with the service.” Marcia D.
“I was put at ease. They where are friendly, informative and made every clear. ” Connie B.
“This was my first experience being injured on vacation. I’ve been to the hospital and urgent care in my hometown on several different occasions but visiting your facility was the best medical experience I’ve ever had. I work in the medical field and I have to say the professionalism in your facility is hands down the best I’ve ever seen. Dr. Anthony Yount and his staff treated me like a human rather than just a patient. I would definitely recommend this facility to anyone in need of medical treatment. Amazing job!” Heather Q.
“I went to afc because I been in pain with my left wrist. Doctor Anthony Yount and Angela Rodriguez took their time to see what’s wrong with my wrist. I would like to thank them for helping me today . This is going to be my clinic when I need it. Thank you!” Jana K.
“This is the second time I have been there and the staff and the doctors are great. Very friendly. My whole family now goes there when we have a medical issue. I have yet to wait more than 10 minutes to get back and the doctors are excellent. I have had 2 different ones and really like both of them. I am accident-prone and went to other places for treatment in the past but this is now the only place I will go as long as they continue to take my insurance. I highly recommend them to everyone when the subject comes up.” Jason S.
“I was very impressed with the timely manner in which I was seen, the friendliness of the staff, and the cleanliness of the facilty. Thrilled to have this in our area. Keep up the good work!” Kathy C.
“Everyone was very nice! I was in & out in no time & when you have the flu & feel horrible, that means a lot!” Christy O.
“I will use this office whenever needed! The staff is excellent!!!” Robin S.
“I live in AL and was vacationing in Pigeon Forge this weekend. I had to visit AFC Urgent Care on Sunday. The nurse took me in almost immediately and the doctor saw me shortly after the nurse left. I was given a diagnosis and a prescription to get rid of the infection. Everyone was very kind and caring. Angela from AFC called me at home to see if I was doing better and again AFC Urgent Care responded with a follow-up to complete the diagnosis. I HIGHLY recommend AFC Urgent Care in Sevierville, TN.” Joanne G.
“I was on vacation and needed medical care for bronchitis. The prescriptions I received enabled me to enjoy the balance of my vacation with ease. The staff were great and very pleasant.” Linda M.
“I have nothing but good things to say about the Sevierville Urgent Care center. It was very clean and the staff were polite and professional. [The doctor] was the absolute best. Very kind and friendly. I have already, and will continue to recommend this facility to my family and friends.” Richard P.
“I was very nervous because I don’t usually have good visits with emergency care, but I felt relaxed almost the instant I walked in the door. I had read the reviews ahead of time and they were all true. Hope not to get sick again anytime soon but will definitely be going back and not be so nervous. They were GREAT!!!! THANK YOU!!!!” Bobbie M.
“Every time I set foot in that building they are warm and inviting. When I can, I always recommend this location.” Kayla R.
“This was our second visit here. The first was for a sports physical, and because everyone was so nice the first time there was no doubt we would go back for a sickness. The dr. and staff were all so nice and helpful, and made us feel comfortable.” Shara A.
“Doctor understood my migraines and gave me medicine so I could function. I was in and out in under an hour!” Jodi J.
“I had a very good experience at your clinic. Your follow-up call was a game-changer for me. After four days, I was still struggling to improve [so] the doctor on call decided to call in an additional med, and it really helped me get better!” Terry A.
“All good – very friendly and competent people!” Edmond T.
“Everything was great! Everyone was very friendly and they were great with my kids!” Jennifer J.
“Jennifer Gibson was the nurse that helped me. She was excellent. Jennifer was wonderful too. She was thoughtful, kind, and compassionate. Dr Anthony Yount has seen me on both visits. He is so down to earth and relatable. He listens and addresses all my concerns. He even comes back in after the visit and makes sure you understand everything or if you need anything else. I have even had my husband go to see him when he was sick. And when my dad had bronchitis, I told him to go see Dr Anthony. He was so pleased with him just has we have been. I will continue to recommend this facility to anyone who needs urgent care. From the time you walk in till you leave. Everything and everyone is caring and kind. The facility is spotless and comfortable. The wait time is reasonable. (I haven’t waited more than five minutes either time. My husband had to wait longer but still reasonable. ) I can’t say enough good things about this office, and especially the staff. And bonus points that you get a call a few days later to check on you. That is unheard of and needs to happen more. It shows the practice cares and has the hometown feel we are looking for. A+++++” Beth B.
“Don’t really know of any improvements to recommend, the facility is new and the staff was great. I had forgotten that someone from there actually called me to ask how I was feeling a couple days after my visit which was very thoughtful.” Scott L.
“This was my first time in this office and I was very impressed with all of your staff. There was a wait time of 15 minutes or less, all staff were cordial, well mannered and helpful. I have used the urgent care on Vetern’s for a number of years; I am so pleased with this new one I plan to transfer to it. Thank you so much for choosing Sevierville.” Linda L.
“I was so impressed with the staff the nurse and the way my doctor (Yount) explained the issues and I was treated with dignity and all my concerns were listened to and explained . Very happy with this office.” Debora B.
“I would recommend any one to go here the staff and doctors where very helpful and helped with all my questions and was very respectful.” Tammy S.
“Everyone from the time I walked in the door till I left was absolutely wonderful and so helpful. I will go back and will recommend to everyone.” Teresa K.
“Loved the physician and the attention paid to details of my injury. Would use this service again. Much better than my PCP experience.” Stephenie B.
“I absolutely LOVE this place!!! I had been suffering for three weeks. I had been to my PCP and the CVS Minute Clinic, and had been given the wrong diagnosis. The doctor I saw, set me on the road to recovery. I’m extremely grateful.” William G.
“I was very pleased with my visit and I couldn’t suggest anything for improvement. I was waiting on my doctors office to schedule a cat scan and I was hurting so bad and got tired of waiting that I went to the clinic and they scheduled a cat scan for me immediately. Thank you to the entire staff for caring for me.” Kathleen C.